OVATIONS

Here's a sampling of what our client and suppliers say about us!

"I just want to take a moment to let you know about the service I received from Carolyn [Internet Sales]. I have a major event coming up this week in Atlanta. The company that I was working with failed to let me know that the product I had ordered (plastic visors) was unavailable through their manufacturer. I went into panic mode and started an online search.

Fortunately, I found your company and was helped by Carolyn. Not only did she do an outstanding job of finding just what I needed, but she went through the extra trouble to make sure the item was available and made sure that the price point was the same.
She was calm, efficient and well versed on your product and that went a long way in making me feel assured this project would be saved.

On top of this situation, we had a death in the family and Carolyn was not only great at letting me know not to worry about the order, but offered kind words and sympathy. In this day and age when customer service is basically answering the phone, Carolyn proved to me that it is still alive and well at Overture. She is an asset to your company and I will not only give you repeat business, but will refer you to fellow planners in need of products.

Oh, and the visors came in today and were better than I imagined! Thank you for everything and please recognize that you have an outstanding employee in Carolyn."

Sincerely,
Donna from Marietta, Georgia

"Hey Amanda -
Looks like everything made it in today. It all looks great! I am very pleased with both products. I am actually playing with them now! Thanks for everything! We will definitely be using you all again!"

Beverly from Klamath Falls, Oregon

These are spontaneous communications we have received from our client- and supplier-partners who have experienced Overture's dedication to quality and client-centric service first hand. But our dedication to quality doesn't end at kudos. In order to continue to provide the highest quality products at the best price with the ultimate customer service, we to need hear about as many experiences as possible. If you have something you would like to share with us about Overture, please take a minute and submit your experience to our Overture Ombudsman below. We value and appreciate your input and time.