Approach

We treat your brand
like it’s ours

We hold suppliers to the same standards, vetting every partner for compliance and maintaining the documentation enterprise clients require.  

● WORK IN MOTION


REEL • 2026

The Overture Model

One team.
one roof.
one source of accountability.

“Vertically integrated” is procurement-speak that means nothing to a marketing director. Here’s the plain version: every function that touches your project lives inside the same four walls and reports to the same leadership team.

Creative, sourcing, production oversight, decoration, kitting, fulfillment, the tech platform, and account management are all in-house. There are no brokered hand-offs, no finger-pointing, and no telephone-game timelines.

FIG.01 EIGHT FUNCTIONS, ONE P&L, ONE ACCOUNTABLE TEAM
ONE ROOF
CR

Creative & Ideation

IN-HOUSE STUDIO

SO

Global Sourcing

DIRECT FACTORY

PR

Production Oversight

ON-SITE QC

DE

Decoration

PRINT • EMBROIDERY

KT

Kitting & Assembly

130K SQ FT FLOOR

FU

Fulfillment

DAILY INTL. SHIP

TC

Tech Platform

STORES • APIS

AC

Account Mgmt

NAMED TEAM

// THE TYPICAL INDUSTRY MODEL
Brokered chain. Diluted accountability.
01 Promo broker takes your brief
02 Hands it to a distributor
03 Distributor sources from a factory
04 Factory ships to a decorator
05 Decorator ships to a 3PL
06 3PL ships to your people

Six hand-offs. Six opportunities for the timeline to slip and no one to call when it does.

// THE OVERTURE MODEL

One team owns the whole arc.
Brief in → Boxes on doors

One project lead • one P&L • one timeline • one phone number

Issue in flight?

Decoration foreman, sourcing lead and your account team are 40 ft apart

Same-day reroute

We re-kit, re-route, or pull from regional DC stock without a vendor call

Faster timelines. Tighter quality. Lower landed cost. Real accountability.

3,200+ volunteer hours / year

// PROOF POINT 01

Items screenprinted and embroidered daily in-house, from custom apparel to branded merch.
0 K

// PROOF POINT 02

Countries served, with orders fulfilled across six continents from one coordinated supply chain.
0 +

// PROOF POINT 03

Kits assembled and shipped daily, with the capacity to surge to 60,000 when programs scale.
0 K
Global Reach

Global footprint. personal touch.

In this industry, “global” usually means “we’ll figure it out when you ask.” We went a different route and built the real thing: owned facilities, local expertise, and teams on the ground in every major region around the world.

So when a brand wants a campaign that hits Spain, Australia, and the US in the same week, it’s honestly no big deal. We’ve already got the people and the infrastructure on the ground in all three, so all you have to do is say when and where.
// OPERATIONAL

Daily international shipping

Every regional DC ships worldwide, every single day.

// COMPLIANCE

Local counsel, every region

Labeling, tax, customs, and product compliance – all handled.

// STORES

Multi-currency & multi-language

We offer regionally curated collections with multiple languages and dynamic currency conversions.

// SERVICE

Time-zone-matched teams

Your account lead is awake when you are.

“Our advantage is operational control at a global scale. We handle the complexity of sourcing, shipping, and multi-region fulfillment behind the scenes so our clients get a simple, turnkey experience with confidence in every delivery.”

Mike Wilson, VP Operations
Product Safety & Quality

Quality you can audit, safety you can prove

Quality control isn’t an afterthought: it’s built into every order. Our documented 14-step QC process is backed by factory audits, compliance reviews, and third-party testing to identify issues before they become problems.

We hold suppliers to the same standards, vetting every partner for compliance and maintaining the documentation enterprise clients require.

01

Supplier compliance & audits

Every supplier is rigorously vetted for quality, compliance, human rights, and sustainability.

02

Samples

We encourage pre-production samples, so you can see and feel the product before giving it the green light.

03

In-house QC inspection

Every item is checked for color accuracy, order compliance, quality, and defects through a 14-step, in-house QC process.

04

Third-party testing

CPSIA, Prop 65, REACH, EN71 — routed to accredited labs (SGS, Intertek, BV).

05

Outbound inspection

Before it leaves our facility, every order is verified for accuracy.

06

Closed-loop CAPA

Every defect is logged, root-caused, and traced back to supplier scorecards.

// CERT.01

ISO

ISO 9001:2015
Quality Management Ststem , Certified Annually
// CERT.02

CPSC

CPSIA Compliant
Children’s product safety – lead , phthalates, tracking labels
// CERT.03

P65

Prop 65 program
Documented chemical disclosure across the catalog
// CERT.04

REACH

EU REACH / RoHS
Restricted substance compliance for European programs

Locked down at every layer.

Find the answers your security team will ask for, before they even ask.

SOC 2 Type II

Audited annually, monitored continuously. Report available under NDA.

PCI DSS Level 1

Card data is tokenized by Stripe. It never touches our systems.

GDPR · CCPA · UK GDPR

DSARs, retention and lawful-basis tracking, handled per program.

SSO, SAML & OIDC

Okta, Azure AD and others. You stay the IdP and own MFA.

TLS 1.2+ · AES-256

Encrypted in transit and at rest.

Static Code Analysis

Veracode scans, plus annual secure-coding training for every developer.

Pen Tests & Scans

Automated scans monthly. Network, web and internal pen tests annually.

Request the Security Packet NDA + Report Within 1 Business Day
IT & DATA SECURITY
SECURITY

Locked down at
every layer.

Find the answers your security team will ask for, before they even ask.

Your stores handle employee data, payment info, executive shipping addresses, and unreleased brand assets. Security isn’t something on our roadmap, it’s the price of admission for working with the brands that already trust us.

Here’s everything your security team will ask about, answered before they ask.

// AUDIT POSTURE

SOC 2 Type II annual audit, with continuous control monitoring between cycles.

Our latest report is available under NDA; subprocessor list maintained & published

// PAYMENTS

PCI DSS Level 1

Cardholder data is tokenized & handled entirely by Stripe, never touching our systems.

// IDENTITY

SSO & SAML, OIDC

Integrated with Okta, Azure AD, and other major identity providers; the customer acts as IdP, owning credentialing & MFA enforcement 

// Secure Development

Static Code Analysis

Static scans of our codebase run through Veracode, with developers completing Veracode secure-coding training annually

// PRIVACY

GDPR • CCPA • UK GDPR

DSARs, retention rules, lawful biasis tracking – all handled per program

// ENCRYPTION

TLS 1.2+ • AES-256

In transit and at rest

// CADENCE

Annual Pen Tests

Monthly automated vulnerability scans run continuously, with network, web, & internal penetration testing conducted annually

From our SOC 2 Type II audit to end-to-end encryption, your data is locked down at every layer. For us, that kind of protection is the baseline, not a bonus.

SUSTAINABLE PROCUREMENT

Sustainability that holds
up to scrutiny

We treat sustainability the same way we treat security: with receipts. Where we’ve measured our impact, we show the number. Where we haven’t, we say so. A claim we can’t back up isn’t worth making.

// PRACTICE 01

Sustainable Comes Standard
Sustainable shouldn’t mean hunting through the catalog or paying extra for the privilege. Instead, we share hundreds of greener picks, from organic cotton to recycled poly to FSC paper, right next to the conventional ones, same page and same price.

100’s of Sustainable Items to Choose From

// PRACTICE 02

Suppliers Earn Their Spot
Every supplier is audited annually and scored on social compliance, and the ones that cut corners also get cut from our roster. We dropped twelve of them in FY25, so the code isn’t just for show.

100% Active Suppliers Vetted

// PRACTICE 03

Packaging the Planet Can Get Behind
Greener packaging is on the menu here: carbon-neutral shipping options, fewer plastic poly bags, less fill wherever we can swing it, and corrugate that gets recycled instead of tossed. And we keep investing in whatever’s next, because the greenest option today won’t be the greenest one tomorrow.

~50% of polybags we use are compostable

Scope 1

Direct

Owned facilities & fleet – measured + reported annually

Scope 2

Energy

HQ campus on 50% renewable electricity since FY24

Scope 3

Value Chain

Per-program reporting available for enterprise programs

CREDENTIALS & CERTIFICATIONS

Recognition & Reports

The Receipts

Browse through our awards, certifications, and any applicable documentation behind them. Procurement peeps feast your eyes!

Recognition

JC

Diversity Champion Award

Lake County Juneteenth Commission

SP

Community Ambassador Award
A Safe Place

PPAI

Greatest Companies to Work For
PPAI & Counselor Magazine

WPO

Gold Pyramid Award
PPAI

// REC.01

Certifications & Memberships

// Third-party validation of our commitments

EcoVadis Silver​

Sedex Member

Minority Business
Enterprise

UN Global
Compact Member

SEDEX

Sedex member
Ethical supply-chain auditing (SMETA)

CDP

CDP reporter
Carbon disclosure since FY22

SCC

Supplier Code of Conduct
Audited annually · 100% active suppliers

1%

1% for the Planet
Member · pending verification

Reports & Documentation

// Downloadable · the difference between claims and proof

The receipts

Browse through our awards, certifications, and any applicable documentation behind them. Procurement peeps feast your eyes!

Recognition

Diversity Champion Award

Lake County Juneteenth Commission

Community Ambassador Award

A Safe Place

Greatest Companies to Work For

PPAI & Counselor Magazine

Gold Pyramid Award

PPAI

Certifications & Memberships

EcoVadis Silver

Sedex Member

Minority Business
Enterprise

UN Global
Compact Member

When you have a "Can we?"
We have a "Heck yes!"

So tell us what you’re dreaming up, whether it’s fully mapped out or just a half-formed “wouldn’t it be cool if…” One of our people (yes, a real one) will be in touch fast, usually with a few ideas already in hand.

// reply within 1 business day