Expertise/Global Fulfillment & Logistics
Logistics & Distribution

We run your global
program from one roof

Global fulfillment usually means stitching together a dozen vendors and hoping they all talk to each other. Overture does the opposite. Sourcing, manufacturing, warehousing, screenprinting, embroidery, kitting, and inventory all happen under one roof, shipping worldwide every day.
Inside Overture
A walk through our 240,000 sq ft facility
In-House, End-to-End

Most agencies hand fulfillment off to a third party and hope...

We don't.

• Warehouses
• Staff
• Screenprinting
• Embroidery
• Shipping
• Quality control
The warehouses, staff, screenprinting, embroidery, shipping, and quality control: all ours, and we like it that way. So when a deadline becomes “immediately” or the scale of an order doubles overnight, you’re not stuck leaving voicemails for a vendor who’s ghosting you. The Overture crew that built your program is the one that ships it: no hand-offs, no hot potato.

Sourcing

Right product, right factory,
right price

We’re picky about our partners, and we don’t apologize for it. Every supplier earns its spot by clearing a vetting process that runs deep on human rights, quality, sustainability, and plenty more we won’t compromise on. That trusted network lets us source based on exactly what your program needs and negotiate pricing that actually works in your favor.

Fabric Pieces
Factory Worker Center
Factory Worker Right
01 Human rights
02 Quality
03 Sustainability
04 Negotiated pricing

Production

Decorated in-house,
not passed around

Here’s where it gets good: our screenprinting and embroidery happen in-house, on our own floor, with our own people; that’s not a small thing. We control quality instead of crossing our fingers, flex on cost instead of passing along a vendor’s markup, and move fast instead of waiting in someone else’s queue, all with fewer handoffs and no surprises (aside from how incredible your merch is, of course).

Kit Assembly & Packaging

Kitting at any scale, built in-house

Whether you need sixty kits or a thousand, we scale to whatever your program calls for. Because kitting is an in-house service, every kit gets assembled, inspected, and packed right here, which gives us eyes on quality at every step, keeps costs down, and gets your kits out the door faster.

60

kits

6,000

kits

60,000

kits

Explore Kitting
+ Gifting →

Inventory Management

Real-time visibility,
real-time control

Powered By RF-SMART

You can't manage a
program you can't see.

That's why our warehouse runs on RF-SMART, a warehouse management system wired straight into your webstores with live inventory updates. Safe to say we're a little obsessive about reporting, offering live dashboards, automated reordering, and detail-oriented forecasting so there's no guesswork when it comes to your program.

01

Live dashboards

02

Automated reordering

03

Detailed forecasting

Shipping & Tracking

Daily shipping, worldwide

We ship every day from regional hubs around the world, so your orders take the short route
instead of getting funneled through multiple customs bottlenecks.

01

Daily Outbound

Orders go out every day from every hub, never batched and parked for a weekly truck.

02

Carrier Network

We offer negotiated rates with major global and regional carriers, picked for speed and reliability.

03

Tracking Integrations

Never lose sight of your order with end-to-end tracking that shows up in your store, your dashboard, and the recipient's inbox.

04

Returns Handling

Reverse logistics are handled fully in-house, so every return is inspected and evaluated before anything goes back into your inventory.

Singapore Hong Kong Tokyo Sydney São Paulo Los Angeles Dallas Chicago New Jersey Toronto London Amsterdam Frankfurt Dubai
Singapore Hong Kong Tokyo Sydney São Paulo Los Angeles Dallas Chicago New Jersey Toronto London Amsterdam Frankfurt Dubai
Compliance & Quality Control

Audited, documented, defensible

These protocols keep disaster scenarios from ever happening, and the documentation proves every box is actually checked.
Protocol Table Only
Protocol
What It Covers

QC Protocols

We document inspection standards at intake, during production, and before anything ships.

Factory Audits

We vet manufacturing partners for compliance, and we do it regularly rather than once at the start.

Product Safety Testing

We track down product safety and compliance documentation, including CPSIA and Prop 65, straight from our vetted suppliers.

Customs & Trade Compliance

Our in-house customs and trade experts handle duty, VAT, and trade documents for every region we ship into.

// 08 — By the Numbers

The scale, made tangible

years of experience
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sq ft of warehouse space
0 K
countries shipped to
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orders shipped daily
0 K+

See what in-house really means

Have a global program that deserves better? Bring it to us, and consider it handled.